Digitalization and the Basics in Pharma Marketing

Excerpt from HOP in the Mind by Prabhakar Shetty , www.bodysatva.com Philip Kotler emphasizes that Digital Marketing is to be integrated with Traditional Marketing and not try to replace it . Adopt and embrace digital technologies but remember that the ‘basics are forever’ . It is the message that helps to sell the products, if it is received and processed by the customer. Digital is an additional medium to deliver the message and HOP in the Mind. Interaction and persuasion can happen only in personal interviews. (p 205) Customers will continue to ; a. Part with their hard‐earned money for “solutions to problems” or “good feelings (Michael Le Boeuf). Patients buy relief, cures and good health. b. To decide emotionally and justify with logic. The buying decision may appear logical, but the final decision and entry into the HOP is governed by emotion. c. Hold on to their brand...